Legal
Privacy Policy
Hera Corporation KK — Last updated: February 2026
Your privacy matters
Your privacy is important to us. This Privacy Policy explains how Lore.ai (“Lore”, “we”, “us”), operated by Hera Corporation KK, collects, uses, and safeguards personal information when you use our website and services.
By using Lore.ai, you acknowledge that you have read this Privacy Policy. If you do not agree, please do not use the service.
Information we collect
We may collect information you provide directly, including:
- Account details such as name, email address, and authentication identifiers
- Content you submit to generate proposals, decks, or other outputs
- Google account and Drive-related data you authorize (for example, OAuth tokens and selected file metadata) when you connect Google Drive
- Support requests and other communications you send to us
We may also collect limited technical information automatically, such as browser type, device information, IP address, and usage analytics needed to operate and improve the service.
How we use information
We use personal information to:
- Provide, maintain, and improve Lore.ai
- Authenticate users and secure accounts
- Connect to third-party services you authorize (such as Google Drive)
- Generate outputs based on the content and sources you select
- Respond to support requests and communicate service-related updates
- Comply with legal obligations and enforce our Terms of Service
How we safeguard information
We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, loss, misuse, or alteration. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Access tokens and similar credentials are stored and processed for the purpose of providing connected features you enable. We do not sell your personal information.
Third-party services
Lore.ai may integrate with third-party providers (including Google and hosting or infrastructure vendors). Those services process data according to their own policies when you connect or use them through Lore.
Data retention
We retain personal information only as long as needed to provide the service, fulfill the purposes described in this policy, or meet legal requirements. You may request deletion of your account data by contacting us.
Contact information
For privacy inquiries or concerns, please contact us at:
Hera Corporation KK
3-35-14 Wakabayashi, Setagaya-ku, Tokyo
154-0023
東京都世田谷区若林3丁目35-14
154-0023
Changes to this policy
Hera Corporation KK reserves the right to update or modify this Privacy Policy at any time. Please check this page periodically for changes. Continued use of Lore.ai after updates constitutes acceptance of the revised policy.